Frequently Asked Questions
Do you offer free estimates?
Yes, we provide free over-the-phone estimates. Our experienced team can assess your pest situation and provide transparent pricing without any upfront cost.Are your technicians licensed?
Yes, all our technicians are licensed and insured. We're a locally owned business with continuous EPA-approved training and 6 years serving Elgin.Do you offer military discounts?
Yes, we provide 10% off for active military personnel and veterans. We also offer discounts for returning customers as our way of saying thanks.What's your service guarantee policy?
We guarantee our work or refund your money. We use the best products available and stand behind our treatments with full confidence.How quickly can you respond?
We offer same-day service visits and pride ourselves on fast response times. Our owner-operator business tries to get back to customers as quickly as possible.Are treatments safe for pets?
Yes, we use eco-friendly and pet-safe treatments including low-odor formulations. Our flea treatments are specifically designed for homes with dogs or cats.Do you serve St. Charles?
Yes, we serve St. Charles along with Elgin, Schaumburg, Bartlett, Wheaton, and Hoffman Estates throughout the Fox Valley area and surrounding suburbs.Can you treat German cockroaches?
Yes, we target German, American, and Oriental cockroaches using gel baits and targeted sprays, focusing on kitchens and basements with sanitation guidance.Do you remove wasp nests?
Yes, we safely remove wasps, hornets, and yellowjackets using protective gear. We inspect for hidden nests and seal entry points to prevent re-nesting.What areas do mosquito treatments cover?
We treat yards and perimeter areas targeting breeding sites. Our seasonal packages run May through September, perfect for Elgin's humid summers near creeks.Do you inspect for termites?
We provide professional termite inspections for real estate transactions and annual checks, focusing on basements and foundation areas with quick reporting and prevention recommendations.Can you service commercial businesses?
Yes, we offer tailored pest management for restaurants, offices, and retail spaces with discreet service meeting Illinois health standards. Call (630) 401-5691 for consultation.
