Frequently Asked Questions

  • Do you offer free estimates?

    Yes, we provide free over-the-phone estimates. Our experienced team can assess your pest situation and provide transparent pricing without any upfront cost.
  • Are your technicians licensed?

    Yes, all our technicians are licensed and insured. We're a locally owned business with continuous EPA-approved training and 6 years serving Elgin.
  • Do you offer military discounts?

    Yes, we provide 10% off for active military personnel and veterans. We also offer discounts for returning customers as our way of saying thanks.
  • What's your service guarantee policy?

    We guarantee our work or refund your money. We use the best products available and stand behind our treatments with full confidence.
  • How quickly can you respond?

    We offer same-day service visits and pride ourselves on fast response times. Our owner-operator business tries to get back to customers as quickly as possible.
  • Are treatments safe for pets?

    Yes, we use eco-friendly and pet-safe treatments including low-odor formulations. Our flea treatments are specifically designed for homes with dogs or cats.
  • Do you serve St. Charles?

    Yes, we serve St. Charles along with Elgin, Schaumburg, Bartlett, Wheaton, and Hoffman Estates throughout the Fox Valley area and surrounding suburbs.
  • Can you treat German cockroaches?

    Yes, we target German, American, and Oriental cockroaches using gel baits and targeted sprays, focusing on kitchens and basements with sanitation guidance.
  • Do you remove wasp nests?

    Yes, we safely remove wasps, hornets, and yellowjackets using protective gear. We inspect for hidden nests and seal entry points to prevent re-nesting.
  • What areas do mosquito treatments cover?

    We treat yards and perimeter areas targeting breeding sites. Our seasonal packages run May through September, perfect for Elgin's humid summers near creeks.
  • Do you inspect for termites?

    We provide professional termite inspections for real estate transactions and annual checks, focusing on basements and foundation areas with quick reporting and prevention recommendations.
  • Can you service commercial businesses?

    Yes, we offer tailored pest management for restaurants, offices, and retail spaces with discreet service meeting Illinois health standards. Call (630) 401-5691 for consultation.